Group HR Manager

GROUP HR MANAGER

(Balfin MK companies)

We are seeking a dynamic and strategic Human Resources Manager to lead our HR department and drive a people-first culture that emphasizes excellence, productivity, and continuous development. This role is pivotal in aligning HR strategies with the group companies’ goals, ensuring legal compliance, and fostering a positive and engaging work environment. HR department covers all Balfin MK companies (Neptun Makedonija, Servis Makedonija, Skopje East Gate, SEG, Fuego, Flying Tiger)

Key Responsibilities:

HR Strategy & Department Development

• Guarantee 3-year HR strategy development following group companies’ strategic objectives
• Lead the development of HR goals, systems, and departmental metrics aligned with the group strategic objectives
• Oversee HR administration and continuously improve HR software functionality
• Develop and recommend HR policies and employee relations strategies
• Act as a strategic partner to management in all HR-related matters
• Lead employee engagement strategies and initiatives

Recruitment & Talent Acquisition

Ensures:

• Development and implementation of effective systems and mechanisms for enhancing the selection and recruitment of personnel within the framework of the human resources management strategy and the companies’ policy
• Following up all activities related to attracting, hiring, integrating new employees, as well as maintaining quality company relations with all current and potential employees
• Participate in hiring decisions and ensure a smooth onboarding process

Training & Development

Ensures:

• Development and implementation of effective systems and mechanisms for education and training in accordance with the development needs of employees of all Balfin Group companies in the country.
• Ensures the timely implementation of all employee training needs based on pre-prepared development plans for all Balfin Group companies in the country.
• Effective and efficient, strategy driven training and development process and systems, including planning, implementation, and evaluation
• Training budget management

Employee Relations

• Investigate employee complaints and grievances in accordance with companies’ procedures
• Promote a positive work environment and high employee morale

Compensation & Benefits

Ensures:

• Developing and implementing an efficient salary and benefits system based on labor market data
• Maintaining the company's attractiveness for employees with competencies and high performance in accordance with the company's general human resources management strategy and legal regulations
• Contribution to optimizing the human resource’s structure and designing the job system with descriptions and qualification specifications.

Legal & Compliance

• Ensure compliance with all labor laws and reporting requirements
• Make sure timely preparation and document management required for legal and regulatory compliance
• Guarantee all HR policies and procedures are in place

Organizational Development

• Lead all organizational development initiatives
• Lead succession planning, change management, and employee engagement strategies
• Monitor and shape organizational culture to support company objectives

Budget management

• Ensure comprehensive and structured process of HR budget development
• Control of HR budget implementation making sure full ownership and regular review by all HR department responsible managers

Performance management

• Guarantee timely and quality implementation of performance management system following group standards
• Ensures regular follow-up on set annual objectives and companies’ (departments’) strategic plans

Qualifications:

• Education: University degree in Economics, Social Sciences, or Law.
• Experience: 10-15 years in Human Resources, with at least 7 years in a managerial role
• Strong knowledge of HR management principles, practices, budget development and management
• Excellent command of English (written and spoken)
• Advanced computer literacy (MS Office and HR software tools)
• Strong interpersonal, leadership, and communication skills
• Strategic mindset, structural and analytical approach in managing HR

Why Join Us?

You’ll be part of a forward-thinking company that values its people and invests in their growth. If you’re passionate about building a strong organizational culture and leading impactful HR initiatives, we’d love to hear from you.

Please submit your application no later than 27.10.2025